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The Fairmont Empress

Star Rating:
4 star rating
check rates at the The Fairmont Empress hotel Victoria Canada

The Fairmont Empress
721 Government Street
Victoria, BC  Canada
Reservations: 1-866-765-9565


8.4
Very Good


# of guest ratings: 5

Amenities 9.3
Cleanliness 7.6
Location 8.4
Comfort 8.3
Service 8.7
Value 7.7
Guests Recommend Yes
8.4 out of 10 guest rating 8.4

POPULARITY RANKING

#2 out of 34
hotels in Victoria ranked by guests

GUEST REVIEWS  [ 4 review(s) ]

Robert from Swansea, GB stayed on July 28, 2004

"THE AIR CONDITIONING AT THE ROOM WAS POOR - OUR ROOM WAS UNCOMFORTABLY HOT AT NIGHT"

Recommends the hotel to others? Yes

 

Agneta from North Vancouver, BC CA stayed on January 15, 2004

"We noticed dust on the hall tables and the windows in the Bengal Lounge were very dirty - a surprise. Our room was lovely and we were delighted to be upgraded to a room with a view. Staff were friendly everywhere and the rooms are lovely. Thank you. The breakfast staff at Kiplings was especially friendly and we had a lovely time."

Recommends the hotel to others? Yes

 

Joan from Philadelphia, PA US stayed on January 02, 2004

"The room was cold-but the quick response with a space heater made it compfortable."

Recommends the hotel to others? Yes

 

Marcella from Chugiak, AK US stayed on October 26, 2003

"sSeveral of our children gave us this stay as a surprise 40th wedding anniversary gift. The person in charge of our visit, Salam Guenette, was excellent. Thank you for the "best" anniversary place to stay. I plan to visit again, it was so nice! We so enjoyed the comfortable rooms that were a pleasure to be in and the housekeeping was faultless! Thank you for the time and trouble to make a really pleasurable experience for your guests. Everything was so nice. And we even came home laden with gifts from the Empress: tea, a tea trivet and a book that I said I'd like to buy, but lo and behold! I received it as a gift! Such hospitality! Tom and Terrie Kolean"

Recommends the hotel to others? Yes

 



The hotel you have selected -- The Fairmont Empress -- may be able to be booked: 1) online using FreeHotelGuide's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.

1) Online: When you make your booking online, your hotel reservation is transmitted to the The Fairmont Empress through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the The Fairmont Empress computer reservation system in Victoria, British Columbia.

2) Telephone: 1-866-765-9565. Speak to a live customer service agent 24 hours a day, 7 days a week.

Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the The Fairmont Empress. For your comfort and peace of mind, you may even call the The Fairmont Empress to confirm your reservation using the hotel's direct telephone number provided (note: please allow up to 24 hours for some reservations to make it into the hotel's computer system).




The Fairmont Empress top

During the summer months, The Fairmont Empress in Victoria, British Columbia serves Afternoon Tea to more guests than most hotels in London, England. More than 900 people per day come to enjoy a tradition that has been part of the hotel since it opened in 1908. The Fairmont Empress has long been accustomed to entertaining Hollywood celebrities; Rita Hayworth, Jack Benny, Pat O'Brien, Douglas Fairbanks, Katherine Hepburn, Bob Hope, Bing Crosby, Tallulah Bankhead and a host of others have passed through its lobby. Shirley Temple arrived accompanied by her parents amid rumours that she had fled from California because of kidnapping threats, a story borne from the presence of two huge bodyguards who took the room opposite hers and always left their door open. In 1965, there was much debate on whether to tear down what was becoming a faded, dowdy hotel, to make room for a more modern, functional high-rise hotel. One local newspaper warned that, "
Without this splendid relic of the Edwardian era, literally tens of thousands of tourists will never return. This is the Mecca, this is the heart and soul of the city.
"
The decision was announced on June 10, 1966: The Fairmont Empress would not be demolished. Instead she would embark on a $4 million campaign of renovation and refurbishment, playfully dubbed "
Operation Teacup.
"
The walls of the hotel contain stories of unusual guests and employees. In 1987, a woman wrote about her wonderful stay at The Fairmont Empress and asked if other guests had received a similar late night visitor: a little girl who had watched over her bed and then floated across the room. There are also the stories of an early 20th century maid, who shows up now and again on the sixth floor to help with the cleaning. Throughout its history, The Fairmont Empress has played host to kings, queens, movie stars and many famous people. In 1919, Edward, Prince of Wales, waltzed into the dawn in the Crystal Ballroom - an event considered by Victorians to be of such importance that almost 50 years later, the obituaries of elderly ladies would appear under headlines such as, "
Mrs. Thornley-Hall Dies. Prince of Wales Singled Her Out.
"
In 1989, over $45 million was spent in the royal restoration; all the guest rooms were renovated, and a health club and indoor swimming pool were added. With an emphasis on craftsmanship, no attempt was made to give the hotel a new image. Instead, the goal was to restore The Fairmont Empress to its original elegance. The strong emotions The Fairmont Empress evokes in many of her guests and protectors is exemplified in the statement made by an irate gentleman, as workers raised the sign above the front entrance: "
Anyone who doesn't know this is The Empress shouldn't be staying here.

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Policies top
    Guarantee: All reservations must be guaranteed to a Credit Card

    Cancel: 24 hours prior to arrival subject to change based on seasonal demand

    Check-In: 4pm

    Check-Out: 11am

Building Information
    8 floors; 476 rooms
Airports Info
    Calgary, AB 787mi/1311 km - Edmonton, AB 867mi/1445km - Seattle, WA via ferry, is 2.5 hours. - Victoria to Seattle via Vancouver, is 5 hours. - Vancouver, WA 110mi/183km - Vancouver, BC 3 hours/includes ferry
    &
    driving - Whistler, BC 182mi/303km
    served from VICTORIA INTERNATIONAL AIRPORT Approx. 27km/17miles (30 mins)

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